Getting help

This page describes how to get in contact to solve problems you might encounter when using Elemental.

Public chat

The best place to quickly ask questions is via the public Gitter:

Join the chat at https://gitter.im/elemental/chat

Reporting issues

Elemental is still expanding in scope and there are unfortunately regular issues in both the library itself and with the underlying toolchain (e.g., bugs have regularly been found in multiple compilers and MPI implementations). The best place to document such problems is via creating a GitHub Issue.

Legacy mailing lists

The following mailing lists used to be archived via gmane at news.gmane.org, but the link is unfortunately now broken due to the service having been down for some time. This outage effected a large percentage of the open source ecosystem. With that said, while the archiving is no longer dependable, the mailing lists still function (and are still reasonably active).

users@libelemental.org

General usage questions should be directed to users@libelemental.org, which (used to be be archived here). Bugs in the current tarball release of Elemental should be reported here.


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dev@libelemental.org

Questions and comments about the development of the library should be sent to dev@libelemental.org (which used to be archived here). Bugs in the development version of Elemental should be reported here.


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maint@libelemental.org

Build system questions and detailed bug reports should be sent to maint@libelemental.org (which used to be archived here).


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discuss@libelemental.org

Tangential (but still professional) discussion should be directed to discuss@libelemental.org (which used to be archived here).


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Offline questions

The above mailing lists, Gitter chat, and GitHub issues are all public. Private queries can be directed to Jack Poulson, but public communication is crucial for the health of open source projects.